Visitor

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1 Message

Wednesday, April 15th, 2026 8:57 PM

email legit?

hi, 

I received an email below from yourcard@incentivetracker.xfinity.com, could you confirm if this is legit?

[Image removal: "Personal Information"]

[Image removal: "Personal Information"]
[Image removal: "Personal Information"]

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Official Employee

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2.6K Messages

2 months ago

Great question, @user_fau2mc! We actually provide a way for customers to confirm the status of any incentives via our tracker, HERE. Click that link, and search either by your 16-digit account number, or using your name, number, and zip code. And let us know if you have any trouble confirming whether an incentive has been confirmed or not.

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