Visitor
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1 Message
Email link
Fyi, The email link you sent does not connect to the login. It just sits there. I went to the xfinity webpage separately to sign in so I can continue with my comcast email.
Visitor
•
1 Message
Fyi, The email link you sent does not connect to the login. It just sits there. I went to the xfinity webpage separately to sign in so I can continue with my comcast email.
XfinityChelseaB
Official Employee
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1.8K Messages
19 hours ago
Hello @user_ozwtke, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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