Visitor

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2 Messages

Friday, May 15th, 2026 3:37 PM

email login

need a phone number to a live agent

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Visitor

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2 Messages

5 days ago

HELP!!! for login acct and pswd

Official Employee

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4.2K Messages

@user_69h3bg Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I'm sorry to hear that you forgot the user ID and password. Not to worry, you can find the directions on how to get that information, and reset your password here. Let us know if you run into any issues. 

I am an Official Xfinity Employee.
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