Visitor

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1 Message

Monday, August 4th, 2025 11:54 AM

email not able to login

I am not able to retrieve emails and I am not sure why? Can someone please assist

Oldest First
Selected Oldest First

Official Employee

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1.8K Messages

5 months ago

Good morning user_f4pgd2. Thanks so much for taking the time to reach out to us this morning on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your email. I know it's a vital resource for communication. I would love to help out and get your email working again asap! I had a hiccup like this a few weeks back, it turned out my password needed to be changed. 

You can visit https://www.xfinity.com/password to reset the password. 

When you try to sign in are you visiting xfinity.com? 

Expert

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114.9K Messages

5 months ago

Concern moved here to the E-mail help section. 

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