How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Hello user_g257jp! Thanks for creating a post for help accessing your email here on our Xfinity Forums. I'm sorry that you are having this trouble. I know the importance of our email and how it keeps us connected. I would love to help out and get you back in to your email. @Latoque thank you for engaging as well, these are perfect questions to help us determine the issue and find the right resolution.
@user_g257jp how are you accessing your comcast.net email?
Latoque
Expert
•
29.9K Messages
18 days ago
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
0
XfinityPaula
Official Employee
•
2K Messages
16 days ago
Hello user_g257jp! Thanks for creating a post for help accessing your email here on our Xfinity Forums. I'm sorry that you are having this trouble. I know the importance of our email and how it keeps us connected. I would love to help out and get you back in to your email. @Latoque thank you for engaging as well, these are perfect questions to help us determine the issue and find the right resolution.
@user_g257jp how are you accessing your comcast.net email?
0
0