Visitor
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2 Messages
email not syncing with outlook
For the past week or so, my Outlook downloads emails from Comcast only sporadically. I can read them in the Comcast web site, and emails sent from Outlook are received by Comcast, and delivered consistently without a problem. I have not reset my password for several months.
Thanks for any help
Joe A.
XfinityRyanE
Official Employee
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1.1K Messages
8 months ago
Hello @Joethegoalie38, thanks for reaching out for help with your email.
By chance have you already tried removing your Xfinity email from out look completely and then re-adding it following these steps: https://www.xfinity.com/support/articles/configure-outlook-express-xfinity-internet?view=app? Sometimes redoing everything can help with sync issues, but out team is here to help if you still have issues after trying these steps.
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