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Wednesday, September 11th, 2024 8:34 PM

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Email not working correctly. Can't send anything out and not showing that it is sent.

Email not working correctly. Can't send anything out and not showing that it is sent.

Official Employee

 • 

1.4K Messages

7 months ago

user_mejjkj thank you for taking the time to reach out via Community Forums. Let's look into your email concerns together. Are you using a 3rd party email app to send and receive emails?

Visitor

 • 

1 Message

yes i am.  thunderbird

Official Employee

 • 

1.8K Messages

 

user_5370a6, Try going to xfinity.com and accessing your email from there. Do you have the same issue? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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