lisa.b's profile

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1 Message

Thursday, February 12th, 2026 3:05 PM

Email on Iphone

I can't access my comcast email on my iphone anymore

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Official Employee

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2.8K Messages

28 days ago

 

lisa.b Hello! Thank you for reaching out to us here on our Community Forum. Can you elaborate on the problem you're having? Are you seeing an error message? Have you tried restarting your phone? Are you able to check your email using other methods?

 

Frequent Visitor

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8 Messages

9 days ago

Xfinity email on my iPhone 16 no longer appears.  I've deleted and re-added the account a few times with zero success.  Restarting the phone doesn't do anything either.  Email still works fine on my laptop, however.  I've received various error messages telling me that my username or password is incorrect (which is not accurate.)  Other times it will say that the account may not be able to send/receive email.

  Please assist.  Thank you 

(edited)

Official Employee

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492 Messages

 

ktziff, hello there and thanks for reaching out. I understand your concern. When you're stating your email no longer works on your mobile device, is that through the Yahoo application or the third-party application? 

 

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Visitor

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1 Message

It’s the mail app on IPhone 16. Keeps asking to input password and does not go through. 

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