U

Tuesday, August 13th, 2024 9:24 PM

Email Search

We are having a lot of issues with the search feature in the Xfinity email.  When we type a reference in the search box, it will only bring up some of the emails, when we know we have several more that won't populate.  This has been happening for about 2-3 weeks now.

Regular Visitor

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3 Messages

3 months ago

The last week or so when I do a search I only get emails sent or received over the last 2 or 3 weeks.  I am now having to manually search for emails beyond that.  I have had my account since being converted from AT&T Broadband back in 2002 and use it daily.  

Official Employee

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943 Messages

3 months ago

 

user_hiian4 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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