stomach's profile

Visitor

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1 Message

Friday, November 14th, 2025 6:49 PM

email sent to my Gmail account

My Comcast mail is randomly but consistently going to my gmail account. Calling forwarding is off

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Official Employee

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1.1K Messages

18 days ago

@stomach The following link has the steps to enable the email forwarding. In your case we would just want to double-check that the box to forward is unchecked. 

https://www.xfinity.com/support/articles/xconn-auto-forward

 

If it is off then you would need to double-check the settings on the Gmail side of things. 

Visitor

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1 Message

I double checked there is no box checked for forwarding Xfinity email nor can I find anything on Gmail that tells me to import other emails from Comcast Etc. Help

Official Employee

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1.6K Messages

Turnerkc Were you checking the steps provided in the link above? 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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