Regular Visitor
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2 Messages
Email settings not saving
I'm trying to set up auto-forwarding, but every time I check the box to Enable email forwarding and enter an email address it doesn't save. Refreshing blanks out all the check/text boxes, and switching to a different setting and switching back blanks them out too. Is there any fix for this?
EG
Expert
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107.1K Messages
7 months ago
The concern is not "Community Knowledge Base" related..................................... Topic moved here to the proper help section for assistance.
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ccmyemail
Visitor
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1 Message
7 months ago
Can someone answer this question "I'm trying to set up auto-forwarding, but every time I check the box to Enable email forwarding and enter an email address it doesn't save. Refreshing blanks out all the check/text boxes, and switching to a different setting and switching back blanks them out too. Is there any fix for this?"
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user_ailbl1
3 Messages
7 months ago
Having the same issue since 4/18
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XfinityAngie
Official Employee
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1.4K Messages
7 months ago
2. Click the Settings icon in the upper-right corner of the page and select Email Settings.
3. On the left menu, under Mail, select Auto Forward.
4. Put a check mark in the Enable email forwarding box.
Type the email address where you’d like your email forwarded.
If you’d like to keep a copy of the email in your Xfinity Email account, also check the box for Save
a copy of forwarded mails.
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BruceW
Gold Problem Solver
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26K Messages
7 months ago
You don't seem to understand. Your Auto Forward instructions don't work because AppSuite just throws away the checkbox selection and the forwarding address. Auto Reply is doing this as well. Open-Xchange AppSuite webmail is broken.
ETA: @9:30PM EDT, these seem to be working again.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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user_c9o8g5
2 Messages
3 months ago
We are having the same issue. There is no "Save" or other means of saving our changes. Once we navigate away and come back, the settings revert.
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BruceW
Gold Problem Solver
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26K Messages
3 months ago
Auto Forward and Auto Reply do indeed seem to be broken -- again.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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tomlg
Visitor
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1 Message
3 months ago
SAMW ISSUE - The Safe List just automatically turns itself back on. There is absolutely NO option to save settings when you exit the page. Please help.
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