1 Message
email support
My husband and I had a Comcast account for many years. He passed in January 2022. I went into Comcast store and they had to close his account and give me an account. However, I was able to keep our email address ([Edited: "Personal Information"]). I have used this address with no issues up until a week ago. I have been trying ever since to be able to log back into this email. I have talked to many folks in Support, been to the store, etc.....filled out the form on the Bereavement page and submitted a Death Certificate in order to get this email transferred to my account. No success. Is there anybody out there that can help me?????
XfinityAngie
Official Employee
•
1.4K Messages
6 months ago
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