mb6196's profile

Visitor

 • 

2 Messages

Friday, July 25th, 2025

Closed

email support

All my emails in my inbox disappeared.  they were very recent emails with travel information and now they are gone. They are not in the trash or spam folders either

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Expert

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32.2K Messages

12 days ago

@mb6196 

All my emails in my inbox disappeared.  they were very recent emails with travel information and now they are gone. They are not in the trash or spam folders either

Try clearing your cookies and cache, sign out of your account, close your browser, and then start a new session.

Official Employee

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1.5K Messages

10 days ago

 

mb6196 Thanks for reaching out to us here to let us know abouth the issue you are experiencing with your email. You cna find instructions for recovering deleted emails here https://www.xfinity.com/support/articles/recover-deleted-email. Please le me know if that does not resolve the isue for you. 

 

Visitor

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2 Messages

This fixed it!  Didn't know this option was available, thank yo?

Official Employee

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1.5K Messages

 

mb6196 I am glad that helped! Please reach out to us again if you have any other concerns we can help with.

 

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