kenvan1's profile

Contributor

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18 Messages

Thursday, October 10th, 2024 8:13 PM

email to sbcglobal

When I try to send email to a friend with an email address with @sbcglobal.net, or reply to email from him, my email bounces with this message:

This is an automatically generated Delivery Status Notification.

sbcglobal address on this line

Reason: Permanent Error

My email went through once, but I have had to use U.S. Mail other times to reply to his emails.

Please tell me how to fix this.

Ken [Edited: "Personal Information"]

Official Employee

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1.4K Messages

1 month ago

Hey there, @kenvan1 Thank you so much for taking the time to reach out regarding your email concerns. 

A "Permanent Error" when trying to send an Xfinity email usually means that the recipient's email service is unable to accept your email, indicating a serious issue with the recipient's address, potentially due to a non-existent account, a blocked sender, or a server configuration problem on their end-Richard

Contributor

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18 Messages

I'll pass this on to my problem recipient (a fellow I had as a student in my first year of teaching, 1958-59).

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