Email Unavailable Again - Webpage not available

I'm reporting another outage with regards to email access. Whether I try to access via a web browser or via the Xfinity Web, email is not loading. This is a daily occurrence. Why?

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user_c3b6k

New Poster

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7 Messages

18 days ago

Email is up and running without me clearing caches, etc... And, without follow-up from Xfnity. Still would like to have an explanation for these unexplained service interruptions that appear to only occur during the day.

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XfinityFrank

Official Employee

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2.1K Messages

Hi there @user_c3b6k! Thanks for reaching out to us here on the Community Forum. Sorry to hear you've been having trouble with the web based email. I am not seeing that we have any widespread issues occurring with email lately. When this happens are you seeing any further error message or code beyond "webpage not available"?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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16 days ago

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user_c3b6k

New Poster

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7 Messages

Nothing further. This is a sporadic almost daily occurrence. So, not surprised that you didn't see any outages when you looked.

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11 days ago

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EG

Expert

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116.9K Messages

18 days ago

Concern moved here to the E-mail help section for assistance.

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Email

user_c3b6k

Email Unavailable Again - Webpage not available

user_c3b6k

XfinityFrank

user_c3b6k

EG

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