mtcycles's profile

New Poster

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6 Messages

Monday, May 5th, 2025 6:11 PM

Email

Not able to access my Comcast email through my mail app on iPhone and IPad. Did just get an email to upgrade my email legit or what?

Expert

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31.6K Messages

19 days ago

@mtcycles 

Not able to access my Comcast email through my mail app on iPhone and IPad. Did just get an email to upgrade my email legit or what?

When you go to https://connect.xfinity.com/appsuite are you able to see your emails?  If no, when was the last time you logged into the webpage?

New Poster

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6 Messages

Yes I have gone through the app and can get my email

Expert

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31.6K Messages

@mtcycles​ 

That email you're asking about....when you log in to webmail, do you see the verified logo next to it or when you open it?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

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1.7K Messages

 

mtcycles I would treat that message as Spam. We don't have an email service you can upgrade to. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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