U

Visitor

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2 Messages

Tuesday, May 6th, 2025 10:18 PM

Email

Can't access my Comcast email. 

Official Employee

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1.7K Messages

15 days ago

Thank you for reaching out to us here @user_ayqopm. Are you attempting to access that email through the Xfinity site, or through a third party like Outlook or Macmail?

Visitor

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1 Message

@XfinityJohnG​  We are having the same problem (can't access our email thru third party (centurytel.net

Official Employee

 • 

1.7K Messages

Hello @user_34r42n, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. Check out these links to see if that helps:

Turn your access to third-party email programs on or off in Xfinity Email
Set up your Xfinity Email address with an email program
Using and managing Xfinity Email accounts

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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