Walsga's profile

Visitor

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1 Message

Sunday, May 11th, 2025 12:34 PM

Email

Unable to open  email 

Expert

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31.6K Messages

12 days ago

@Walsga 

Unable to open  email 

What happens when you try?  Are you trying to log in to webmail? [https://connect.xfinity.com/appsuite ] Are there particular emails that you click on that won't open?  Are you getting error messages?

Official Employee

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1.4K Messages

11 days ago

Hello Walsga! Thanks for reaching out on our Xfinity forums for help with the trouble you are having with accessing your email. I know how vital this line of communication can be for our customers and I would love to help out. As @Again asked what happens when you try to access your email? Are you able to log in to xfinity.com? Are you having an issue with opening a specific email or all emails? You may also use an email client like outlook or macmail, how do you typically access your email? Let's dig into the trouble and figure out what is happening, this is the right place for help! 

@Again Thanks for your help with trying to figure out the issue. ♥️

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