nolin's profile

Visitor

 • 

1 Message

Tuesday, September 23rd, 2025

Email

I can't access or receive emails

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Selected Oldest First

Official Employee

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2.4K Messages

15 days ago

Hello @nolin!  Thank you so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and happy to assist with addressing your concerns with accessing your emails.  No worries!  You've reached out to the best team of experts to assist in getting things ironed out.  So that we can get started, please feel free to shoot us a private message with your details and we will get right on that for you.  

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

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