Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
Hello @user_itfk9r, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Were you able to access your email?
BruceW
Gold Problem Solver
•
27.4K Messages
3 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
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XfinityChelseaB
Official Employee
•
2.3K Messages
2 days ago
Hello @user_itfk9r, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Were you able to access your email?
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