daplmber's profile

Visitor

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4 Messages

09/03/2026 5:06 PM

Email

The Truth Social email sent to me goes into the spam box every time. Why are you doing this? The Truth Social is not spam, I am actually signed up to it.

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Official Employee

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4.3K Messages

2 days ago

@daplmber Thank you for taking the time to reach out to us here on our Xfintiy Forums. Just to clarify, are you still using your Comcast.net email or have you migrated to the Yahoo email service yet?

Visitor

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4 Messages

XfinityBillie; Yes ma'am. the only email address I have is Comcast and why would I need to give Yahoo info for email. I try my best to keep my email footprint as small as possible. Only goes where it has or I want it to.

Official Employee

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1.5K Messages

One of our experts, @Latoque provided some great tips on how to get that sender's messages in your inbox and not spam. Let us know if you have any questions or concerns regarding your email account. 

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Expert

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120.5K Messages

2 days ago

Concern moved here to the E-mail help section.

Expert

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30K Messages

23 hours ago

@daplmber 

Typical of most email systems, in Comcast, the more people that mark a sender as spam, the more likely it is to go to the Spam folder.  Its how the spam filters get "trained".  Within the Comcast email system (Appsuite software), if you put the sender in your address book, that is supposed to prevent it from being seen as spam by the system filters.  You should also keep marking it as not-spam whenever it happens.  I am assuming you have not yet migrated your email address over to Yahoo.

Visitor

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4 Messages

@Latoque; Thank you for the info. I believe part of what you are telling me,but as far as receiving Truth Social in the right section. It is a new sign up and went straight to the spam section, likely due to [Edited: "Political"]

(edited)

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