Hello Pulpwood thanks for reaching out on Xfinity Forums. Can you please provide more detail of what issue you are running into when attempting to open your email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_8uiqkm If a customer can't access their email through the Xfinity web portal, they should first confirm they haven't exceeded the 10GB mailbox limit. Next, they should ensure they are not using an email client that may delete messages from the server. Additionally, they should check for any email filters that might be misfiling or deleting emails.
Pulpwood
Visitor
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1 Message
3 days ago
Need to open my email
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XfinityWilliam
Official Employee
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1.3K Messages
1 day ago
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