emails after being scammed

I was scammed by a "Do You shop at Amazon" sent out to numerous friends. Since then I changed passwords and found a phishing email address that I removed. Now I'm not receiving any emails at all although I can send. What can I do to remedy this? Talked to tech at Comcast Store but they said I have to go through Comcast Security.

Responses

XfinityBenjaminM

Official Employee

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1.6K Messages

2 months ago

SueS16 Hello! Thank you for reaching out to us here on our Community Forum. We recommend going to this link (https://internetsecurity.xfinity.com/help/report-abuse), go to the section labeled 'Report Spam and Phishing Emails', and follow the steps there. We appreciate you bringing this to our attention and thank you for being alert. We encourage you to remain vigilant as we know there are some bad actors out there.

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Again

Expert

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31K Messages

2 months ago

@SueS16

Check to make sure emails are not being forwarded to another email address.

Click on the gear icon in webmail and then Email Settings

In the left pane click on Email forwarding

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Email

SueS16

emails after being scammed

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