Visitor
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1 Message
Emails coming though
I am not getting email from [Edited: "Personal Information"] or [Edited: "Personal Information"] they have stated Comcast is giving this error to all @comcast.net email addresses they send forum messages to club members.
Remote Server returned: '451 4.2.0 Throttled - https://postmaster.comcast.n= et/smtp-error-codes.php#RL000010'=
Can you fix it?
BruceW
Gold Problem Solver
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26.4K Messages
17 days ago
Does https://spa.xfinity.com/help/postmaster?faq=comcast-mail-errors#RL000010 help?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityMatthew
Official Employee
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189 Messages
15 days ago
Hello user_up45i5 The error code "451 4.2.0 Throttled" means Comcast is limiting email traffic to protect against spam and malicious activity. The sending server is instructed to try again later to deliver the email. The error code "RL000010" specifically indicates a rate limit violation. Basically the domains are sending to many emails.
You may need to start by contacting or Customer Security Assurance team to have them further assist to see why their domain is getting flagged. You can contact them at 1-888-565-4329 or online at https://spa.xfinity.com/
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