emails from my company being blocked

I am not receiving emails from my employer, @aleragroup.com. If I send an email from any other email, they do show up in the inbox for my comcast.net inbox. Can you please take a look and let me know what can be done?

Thanks.

Responses

EG

Expert

•

110.5K Messages

1 month ago

Concern moved here to the E-mail help section for assistance.

2

0

U

user_rwvafv

4 Messages

Hi,

How do I post publicly?

Just an FYI, although a list of possible causes would be somewhat helpful, the solution specific to this rejection would be most beneficial. Thanks.

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1 month ago

0

XfinityOrlandoM

Official Employee

•

2.1K Messages

@user_rwvafv

Thanks for reaching out, that's odd that you're not receiving emails from your employer when you're other emails that are going through just fine. Have you checked with your employer to see if they are getting any kind of error message on sending you emails?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

0

U

user_rwvafv

4 Messages

30 days ago

Below is what I am getting. Thanks.

The message you sent to xxx@comcast.net couldn't be delivered due to: Recipient server unavailable or busy. Further information4.1.0 Try again laterIf you sent this message to multiple addresses, you'll receive a notification like this for every one that didn't arrive. [X] © 2003 - 2019 Mimecast Services Limited.

(edited)

0

C

CSmithnwd

Visitor

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1 Message

11 days ago

This is an ongoing problem lately. Can't send emails through our normal route as Comcast is blocking any emails going through Mimecast and no one is taking ownership of the problem. Would like to hear a resolution on this as it is definitely a widespread problem.

1

0

XfinityOrlandoM

Official Employee

•

2.1K Messages

@CSmithnwd

Thanks for reaching out to us, we do apologize for any inconvenience you're having your emails. Have you tried adjusting your settings in Mimecast or turning minecast off?

To clarify can you not send emails or are you not receiving emails from certain e-mail addresses?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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9 days ago

0

Email

user_rwvafv

emails from my company being blocked

EG

user_rwvafv

XfinityOrlandoM

user_rwvafv

CSmithnwd

XfinityOrlandoM

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