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Thursday, September 18th, 2025

Emails going directly to trash

Emails going directly to trash.  I've checked all the filters and there is nothing in there directing emails to go to trash.  Please help!

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22 days ago

Emails going directly to trash.  I've checked all the filters ...

Comcast's mail servers only deliver incoming mail to the Inbox or Spam folders, so new mail would only appear in the Trash folder if:

  • An email filter at (gear icon) / Email Settings / Mail / Filter Rules was set to "Discard" or "Move to folder Trash", or
  • A third party email program or app using IMAP contained a similar rule, or
  • The mail was put there manually

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(edited)

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