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Tuesday, August 13th, 2024 2:32 PM

Emails won’t send

I cannot send emails but I can send them. My phone stated that xfinity is inactive which they just had me change my password at the beginning of July. For the past more than a month I cannot send emails and when I try to update my password, it will not take it. Help!

Official Employee

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1.2K Messages

3 months ago

@user_fzypdv Hi there! Thank you so much for reaching out to us on our Xfinity Forums for help with this email issue! I have come across it myself and I know the inconvenience it causes. I'm sorry for the trouble, I would love to help out! 

Are you using an email client for accessing, sending and receiving for email? If so, which email client are you using?

If you sign in to Xfinity.com, are you able to send and receive email through the website? 

Frequent Visitor

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12 Messages

I use Thunderbird. I have no problem sending on gmail, but Comcast stops allowing me to send I receive OK

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