emails

My email account at [Edited: "Personal Information"] stopped sending my mail. I can log in and still have everything else but no new mail since yesterday.

Responses

XfinityAldrik

Official Employee

•

2.1K Messages

20 days ago

Thank you for reaching out to us @curly4511! Are you signing in to the email using our website or a third party application (Outlook, Gmail, Apple mail, etc.)?

2

0

I thank you for your reply to my situation. After trying numerous ways to retrieve my emails, it started to work again, I wasn't able to get the approximately 150 emails sent on the two days, but hope that if any of them were important, the sender will reach out to me.

But thank you again, Where I live, Comcast is not available to me, but I still use the xfinity email as our main mailbox.

Respectfully,

John [Edited: "Personal Information"]

(edited)

14 days ago

0

XfinityPeterH

Official Employee

•

1.8K Messages

curly4511

Thank you for updating us on your situation. I'm glad to hear that your email is working again, even though you missed some emails from those two days. Hopefully, any important messages will be resent by the senders.

We appreciate your continued use of Xfinity email as your main mailbox, even though Comcast services aren't available in your area. If you have any other questions or need further assistance, please don't hesitate to reach out.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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12 days ago

0

Email

curly4511

emails

XfinityAldrik

curly4511

XfinityPeterH

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