How are you trying to access your email? With a client like Thunderbird or Outlook? Or only the webmail UI and a browser? Something else? Exactly what happens when you try to send?
Hi there, @user_2c739y I'm very sorry for the trouble you are experiencing with your emails. Since it's been a few days since you posted, are you still not able to send e-mails? If so, please don't hesitate to reach back out so we can assist you further.-Richard
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Hello @user_n1s2km, thank you for taking the time to leave a post. Sorry to hear that you are having issues with your email. Are you using a third-party email client, or are you accessing your email from the Xfinity site?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Latoque
Expert
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29.7K Messages
27 days ago
@user_2c739y
How are you trying to access your email? With a client like Thunderbird or Outlook? Or only the webmail UI and a browser? Something else? Exactly what happens when you try to send?
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XfinityRichard
Official Employee
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2.3K Messages
25 days ago
Hi there, @user_2c739y I'm very sorry for the trouble you are experiencing with your emails. Since it's been a few days since you posted, are you still not able to send e-mails? If so, please don't hesitate to reach back out so we can assist you further.-Richard
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user_n1s2km
Visitor
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1 Message
7 days ago
I cannot receive any e mail
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