Or, are you using a third party email app like Outlook, Thunderbird, Apple/Mac Mail?
What error messages are you getting for both sending and receiving?
Have you migrated to Yahoo! Mail?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Hello @user_bekopb, and thank you for posting your concern on our Xfinity Community forums.
Are you referring to an @comcast.net email or email from another provider you access using Xfinity Internet services?
Also, as @Again has helpfully asked, are you using a web portal to access your email or a third party program?
We would need additional information in order to assist you with your issue properly, and we are happy to help! 😀
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Again
Expert
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34.3K Messages
4 months ago
@user_30pmo3
Have you checked in webmail to see if Auto Forward has been turned on? Also, is your mailbox full or nearly full?
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XfinityDuron
Official Employee
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740 Messages
4 months ago
Hello there, just want to follow up with you to see if have made progress with your email?
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user_bekopb
Visitor
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1 Message
4 days ago
i cannot send or receive emails
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