Hey there, user_ek7te1! Thank you for reaching out to our Community about your recent email access issue. I know how important it is to get access to your emails back soon. Could you please confirm if you have completed the steps @Again has mentioned?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Have you transitioned to Yahoo! Mail? Did you get in the invite to do so? If you've transitioned you find your email at https://mail.yahoo.com and you log in with your @comcast.net credentials.
user_ek7te1
Visitor
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4 Messages
4 months ago
Comcast switched to Yahoo now I can’t get my Comcast emails. This really you know what!
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user_ek7te1
Visitor
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4 Messages
4 months ago
No response! Can’t talk to a live agent this is horrible
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Again
Expert
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34.6K Messages
4 months ago
@user_ek7te1
Have you transitioned to Yahoo! Mail? Did you get in the invite to do so? If you've transitioned you find your email at https://mail.yahoo.com and you log in with your @comcast.net credentials.
If you haven't transitioned you find your email here: https://connect.xfinity.com/appsuite
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