user_dm70's profile

Visitor

 • 

1 Message

Thursday, January 25th, 2024 3:10 PM

Closed

Error An error occurred inside the server which prevented it from fulfilling the request.

I have been receiving this error message since yesterday. I chatted with two people today that both had me reset my password. That didn't work. I tried multiple browsers and devices (two laptops and a phone). Still not able to get at my email. 

Official Employee

 • 

4.1K Messages

10 months ago

Hello, @user_dm70! Thanks for reaching out to us on the forums! I apologize to hear of the issues you are having with trying to log into your webmail. We would like to see what could be going on. Since you already sent a DM we will continue to assist you through there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of ⁠Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

forum icon

New to the Community?

Start Here