Visitor
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9 Messages
Filter Rules option is missing
I am editing this on September 2, 2023. "Filter Rules" has reappeared. I did nothing that I know of to cause it to come back.
I don't know why it disappeared yesterday. I don't know why it reappeared today. I added a screen shot to show it has returned.
Thank you to those of you who offered ideas.
September 1, 2023, original question:
There used to be an option in "Email Settings" for me to see all my "Filter Rules" and edit them. Now that option is missing. How do I get it back?
I am including a screen shot of where the "filter rules" option used to be, to show that it is now missing.
Accepted Solution
user_010396
Visitor
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9 Messages
1 year ago
"Filter Rules" has reappeared. I did nothing that I know of to cause it to come back.
I don't know why it disappeared yesterday. I don't know why it reappeared today.
Thank you to those of you who offered ideas!
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Again
Expert
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31K Messages
1 year ago
@user_010396
Have you tried clearing your cache and your cookies? You would need to log out of email to do this. Then close down your browser and start a new session.
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BruceW
Gold Problem Solver
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26K Messages
1 year ago
If you are using a phone or a tablet, please see https://forums.xfinity.com/conversations/email/filter-rules-option/625d7d37ee0ef23e526259d7?commentId=6266e72e36b3dc41e2a6c117.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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BruceW
Gold Problem Solver
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26K Messages
1 year ago
In https://forums.xfinity.com/conversations/email/email-filter-rules-disappeared-recently-how-to-get-them-back/63767705b768a260608d3bfd?commentId=642d92ed906b2274f7780e94 a Windows user reported that changing the text size restored the missing "Filter Rules" item. I do not know if this would work on a Mac.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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