Contributor
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62 Messages
Filters seem to not work
Hi
I keep getting spam emails from outlook.com and hotmail.com addresses. I went to Email settings >Mail Filter Rules >Add New rule. Without the quotes, I have "@outlook.com" in the Rule name field, and in the Sender from Contains under conditions, I have "@outlook.com". I have selected Reject With Reason, and simply have put "no email address". It's not working, as I continue to get emails from these addresses. Why? Thank you.
Again
Expert
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31.4K Messages
5 months ago
@riffwraith2
Try leaving off the @ character.
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BruceW
Gold Problem Solver
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26.3K Messages
5 months ago
"Reject With Reason" doesn't block the sender or delete the email, it just blocks matching emails and sends a "Reject" email containing the message you wrote. Spammers and scammers are not likely to be deterred by it.
Edit: correct "Reject With Reason" action
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(edited)
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riffwraith2
Contributor
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62 Messages
5 months ago
"Try leaving off the @ character."
So, this has not helped. I continue to get emails from the above addresses. Why? Thank you.
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user_1o7437
1 Message
5 months ago
The spam emails started last week and are dozens a day. Im about ready to delete this
email account and go to Gmail and Duck. It's getting ridiculous.
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riffwraith2
Contributor
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62 Messages
5 months ago
Just did a test from my personal domain. The comment of ' the "reject with reason" rule will not stop the email from appearing in your inbox ', is false. It does, as I suspected, reject the email and send it back to the sender. Have a look:
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BruceW
Gold Problem Solver
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26.3K Messages
5 months ago
Ok, but above you said "... It's not working ...". What changed?
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BruceW
Gold Problem Solver
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26.3K Messages
5 months ago
Do these arrive in your Inbox or the Spam folder?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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BruceW
Gold Problem Solver
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26.3K Messages
5 months ago
My understanding is that filters are only applied to messages delivered to the Inbox, and as they are being delivered. I don't think they'll work on messages Comcast/Xfinity delivers to the Spam folder.
And again:
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TheAxlR
Regular Visitor
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9 Messages
13 days ago
comcast/xfin have "too big to fail" mentality. Filters should work on all emails, including in SPAM folder. Sometimes legitimate emails are sent to SPAM, so you have to evaluate that folder. But if you identified a specific sender for example, filters should work to eliminate that sender completely, including in SPAM folder. e.g. ABC@junk.com should no longer appear anywhere, including in SPAM folder.
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