Visitor
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1 Message
has the problem of not receiving verification codes been corrected
I am not receiving verification codes, its really a problem it often causes the connection to time out , if I do receive a verification it takes 15 or much more to receive, what can I do,
XfinityJoe
Official Employee
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702 Messages
3 days ago
Good afternoon @user_a6f856, if you still need assistance, we would be happy to help. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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