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user_t3u5j0
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Friday, September 6th, 2024 1:49 PM

haven't received a new email in two days

I have new email on my phone but on my Mac laptop, it has been 2 days since an email has come in.  What should I try

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3 months ago

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Latoque

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3 months ago

@user_t3u5j0 

On the laptop, are you using the Mail desktop client from Apple?  Or only the webmail interface and a browser?  If the latter, does the email work OK?

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user_t3u5j0

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works ok in browser.

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3 months ago

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XfinityEricB

Official Employee

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1.7K Messages

 

user_t3u5j0 Thanks for reaching out with your email access concern on your Mac Laptop. What is the third party email service you are using to access your Xfinity email?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 months ago

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