New Poster
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15 Messages
Having issues with sending email
I recently moved, I was using Comcast email while on my new Fiber connection at my house. I was having issues sending email then, and it would seem to only work overnight. Now in my new place we have internet through Midco, and I am having the same issues. I can send email fine through the website, but would much rather continue to use Outlook on my phone, laptop, and PC. The error I am getting in Outlook is:
Task '[Edited: "Personal Information"] - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
Settings I am using are Port 993 SSL/TLS for IMAP incoming, and Port 465 SSL/TLS for SMTP outgoing. If I use Port 587 and STARTTLS, I get a different error, but it still doesn't send. I do have an Xfinity account for Internet, but I have that to get the discount on our phones.
Any help actually resolving this issue would be greatly appreciated.
Ken [Edited: "Personal Information"]
XfinityBenny
Official Employee
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1K Messages
9 days ago
@Zeek69 Thanks for adding a post, and detailing what you have done so far. If everything works directly when signing in, it may have to do with the ISP or third party software. Are you able to send an email by signing in to your email account on the phones browser? Have you tested sending emails on the app through the cellular network?
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