Contributor
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113 Messages
headline smart
We keep getting bombarded with emails from Headline Smart. I don't open them, just mark as spam. Problem is, just keep getting them in email. Any suggestions on how to get rid of them? Thanks.
Contributor
•
113 Messages
We keep getting bombarded with emails from Headline Smart. I don't open them, just mark as spam. Problem is, just keep getting them in email. Any suggestions on how to get rid of them? Thanks.
XfinityAlex
Official Employee
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881 Messages
8 months ago
@rufus97 Did you try the unsubscribe link?
I did reach out, and they've manually unsubscribed you.
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XfinityThomasA
Official Employee
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1.8K Messages
8 months ago
1) Open Xfinity Email.
2) Click the Gear icon Image of gear icon on the top-right of the navigation bar, then click Email Settings
3) From the menu on the left, click on Advanced Settings.
4) Click the Automatically move spam and potentially harmful messages to the Spam folder option.
Note: Enabling Spam filtering will move emails designated as spam to the Spam folder and delete them automatically after seven days.
I hope this info helps!
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Kathleen_E
Visitor
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4 Messages
7 months ago
Can someone at xfinity please help me unsubscribe to HeadlineSmart? I use Outlook, not xfinity email. I have them marked as junk so the messages do go in my Junk folder, but there are so many - about 15 today thus far. I tried to unsubscribe at the link provided in one of their emails, but it never confirmed and seemed to put me in an infinite loop.
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user_svn7rv
1 Message
7 months ago
The unsubscribe in their emails takes you to articles and not anything you can unsubscribe from. On the site if you search for unsubscribe it takes you to an article that says you’ve been unsubscribed but the emails do not stop.
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user_lmrc23
1 Message
7 months ago
It got so bad with Headline Smart I switched back to Thunderbird for my email. Unsubscribing from HS on Xfinity email didn't work and marking it as junk in Thunderbird hasn't stopped them from sending their JUNK either. I like using Xfinity email and hoped I could get away from the spam on T-Bird. Nope, they're not going away yet. If I want to read the news there are other options that will not annoy me. Headline Smart is like The Enquirer of online news.
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