1 Message
Help! Deleted Email Folder!
Hi, I am in desperate need of recovering an email folder I accidentally deleted on my phone. Can a Comcast rep please contact me to help restore it? I have tried checking in my Trash / Deleted Items, but they are both empty. I also tried signing in online and cannot locate it either. I know for a fact that the email folder existed on 5/18/2024.
XfinitySara
Official Employee
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1.3K Messages
5 months ago
Hey, @maxc_678! I see that we're already working with you via Direct Messaging, and will continue there with you shortly. We've updated your username, removing sensitive information. Please avoid including Personally Identifiable Information (PII) in a public space such as our forums. And please also note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further! I'll send you a DM soon.
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