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Pdmiddendorf
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Saturday, February 14th, 2026 10:04 AM

Help with Comcast email

I am in India and I am unable to connect to Comcast using the email app on my iPhone.  It keeps telling me  Comcast is not available.  

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25 days ago

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XfinityJanelle

Official Employee

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2.1K Messages

1 month ago

Hey @Pdmiddendorf , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding your Comcast email. I would be more than happy to offer my assistance looking into this further for you. Has the email worked at all since you have been in India? 

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Pdmiddendorf

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It worked for the first couple days I was here and then I started to have problems so I deleted my Comcast mail account from the Mail app and haven’t been able to add it back since.  Very frustrating.

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1 month ago

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XfinityJanelle

Official Employee

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2.1K Messages

Since the app has been deleted you may not be able to add it back until you are stateside once again. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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EG

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116.9K Messages

1 month ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

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user_jhbpfq

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1 Message

26 days ago

Pls. Help with support for my email account 

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@user_jhbpfq​

Pls. Help with support for my email account 

What problems are you having?  Can you give us more detail?  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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25 days ago

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