Visitor
•
1 Message
help with email
I can no longer open links that are sent to me via my comcast.net email ie gas company bill, link for dexom app. I get an error
Visitor
•
1 Message
I can no longer open links that are sent to me via my comcast.net email ie gas company bill, link for dexom app. I get an error
user_syytl5
Visitor
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1 Message
27 days ago
I need my email please [Edited: "Personal Information"]
(edited)
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XfinityPeterH
Official Employee
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2.1K Messages
25 days ago
Sure, here's the revised response without the citation numbers:
I'm sorry to hear you're having trouble with your Comcast email. Here are a few steps you can try to resolve the issue:
Check Browser Settings: Ensure your web browser is up to date and that pop-ups are not being blocked. Sometimes, security settings can prevent links from opening.
Clear Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve issues with loading links.
Try a Different Browser: If you're using a specific browser, try opening the links in a different one to see if the issue persists.
Check Email Settings: Make sure there are no settings in your email account that might be blocking links. This can sometimes happen for security reasons.
Disable Extensions: If you have any browser extensions or add-ons, try disabling them to see if they are causing the issue.
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