4 Messages
Home router blacklisted
Trying to access my email from Outlook and I keep getting the message that my IP address has been temporarily blacklisted. How do I get this removed.
4 Messages
Trying to access my email from Outlook and I keep getting the message that my IP address has been temporarily blacklisted. How do I get this removed.
XfinityJammieAAMP
Official Employee
•
16 Messages
6 months ago
hello @user_pex5z9
Can you please provide your IP address where you are experiencing this so we can take a look? You can use the IP provided by whatismyip.com Thanks
Jammie
3
0
EG
Expert
•
107.1K Messages
6 months ago
@user_pex5z9 @XfinityJammieAAMP
Please refrain from posting your public / WAN IP address here on these public forums. they are considered to be personal information. The posting of personally identifiable information is a violation of their forum guidelines. The forum bot will not allow your post to be seen publicly.
1
0
EG
Expert
•
107.1K Messages
6 months ago
No worries @user_pex5z9
The employee should have asked you to send that private info via a direct / private message to Xfinity Support instead of here on these public forums.
0
0