Visitor

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1 Message

Saturday, August 9th, 2025 2:06 PM

How can I change my password? I forgot mine

How can I change my password if I forgot it

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Gold Problem Solver

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26.9K Messages

4 months ago

How can I change my password if I forgot it

If you are asking about your Wifi network name and password (aka "Network Key"):

If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other Comcast/Xfinity web pages:

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

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2.4K Messages

4 months ago

Hello there @user_hdipvh!  Thank you so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to assist in any way that we can with you service concern.  No worries!  You have reached out to the best team to assist.  Nowadays, we have to remember passwords for almost everything and fully understand how absolutely annoying it can be when we happen to forget one.  Are you looking to reset your WiFi password or your Xfinity password to access our apps or your emails?

Visitor

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1 Message

24 days ago

I forgot my password 

Expert

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33K Messages

@user_691ibm

I forgot my password 

You can change it here:  https://xfinity.com/password 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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1.7K Messages

Hey there, @user_691ibm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. 

 

I appreciate you sharing the link @Again! Were you able to follow the steps shared and retrive your password/reset it?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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