2happyhills's profile

New Poster

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3 Messages

Sunday, September 8th, 2024 3:38 PM

How do I keep trash from emptying

I would like to keep trash longer.  Sometimes I need to go back and look at something I deleted.

Gold Problem Solver

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26K Messages

2 months ago

Users cannot change any of the email delete timings. But you could create your own archive folder for mail you want to hang on to and move messages to that. Trash and Spam are the only folders that Xfinity deletes messages from, the contents of all other folders are kept indefinitely.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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547 Messages

2 months ago

Good morning @2happyhills you can find information on Xfinity Email Deletion Settings here:  https://www.xfinity.com/support/articles/set-email-deletion-settings

 

 

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