How is my bill being sent to me?

How is my bill being sent to me? I keep getting a late notice email for not paying the bill but I haven't gotten it in the first place plus you are charging a late fee, which is annoying.

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3 months ago

@user_bayzky

How is my bill being sent to me? I keep getting a late notice email for not paying the bill but I haven't gotten it in the first place plus you are charging a late fee, which is annoying.

Are you on ecobill where you get notified via email of your billing statement? You should be able to see each bill in My Account.

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user_rqc24y

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25 days ago

How is my bill being sent to me. I would like it sent by mail!

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Hello @user_rqc24y I will be more than happy to assist you with your billing preference, but before I can, I will need you to send me a direct message so I can retain information needed for access to your account.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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23 days ago

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user_bayzky

How is my bill being sent to me?

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user_rqc24y

XfinityDuron

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