I also noticed you previously mentioned having trouble accessing your email. Is that still the case? If not, may I ask whether you’re attempting to sign in through the Xfinity website or using a third‑party email application such as Outlook or Apple Mail?
Please let us know so we can continue assisting you.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
You need to give us more details about what you're trying to do.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Good morning @user_pc10a1, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. Like @Again mentioned, how are you accessing your email? Is it through the Xfinity website? If so are you getting an error?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_zdk14u
Visitor
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2 Messages
3 months ago
Hello, I need change my phone number from my account. My new number is [Edited: "Personal Information"].
(edited)
4
SandyLBI1
Visitor
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1 Message
8 days ago
Didn’t help to cancel e mail
1
0
user_pc10a1
Visitor
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1 Message
7 days ago
I can’t open my email
2
0