Hi there! If you’re referring to moving your Comcast.net email over to Yahoo Mail, Xfinity is currently transitioning email accounts to the Yahoo Mail platform at no additional cost.
You’ll need to wait until you receive an official invitation from Xfinity. Invitations are being sent gradually throughout 2026. When yours is available, you’ll receive an email from xfinity@updates.xfinity.com with instructions, and you may also see the option when signing in at connect.xfinity.com. Your Comcast.net email address will stay the same, and your existing email will move with you.
If you haven’t received the invitation yet, continue using your Xfinity Email normally for now. We would not recommend using any third-party links claiming they can move the account for you.
@pegsue1 Once you get your invitation, just sign in at connect.xfinity.com and accept Yahoo’s terms of service. If you have more than one comcast.net email account associated with your Xfinity account, you will need to sign in to each email account and accept the Yahoo terms, as each mailbox will be treated separately.
Below are a few tips to ensure a smooth transition:
Download and delete any emails with attachments totaling more than 25 MB since we will not be able to move them. Otherwise, they will be moved to a separate folder in your Xfinity Email inbox, and you will be notified that you have 30 days to download them.
Reduce or consolidate your mailbox if your folders exceed 4,100 or contacts exceed 10,000. Yahoo Mail can only move up to 4,100 folders and 10,000 contacts per mailbox. If you exceed 4,100 folders, your folders will be consolidated upon moving. You will lose any contacts over 10,000.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Again
Expert
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35.1K Messages
2 months ago
@user_8skedk
Easy answer, you wait until you're invited to migrate. You would need to sign in to webmail to check for the invitation.
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XfinityAirelle
Official Employee
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3.6K Messages
2 months ago
Hi there! If you’re referring to moving your Comcast.net email over to Yahoo Mail, Xfinity is currently transitioning email accounts to the Yahoo Mail platform at no additional cost.
You’ll need to wait until you receive an official invitation from Xfinity. Invitations are being sent gradually throughout 2026. When yours is available, you’ll receive an email from xfinity@updates.xfinity.com with instructions, and you may also see the option when signing in at connect.xfinity.com. Your Comcast.net email address will stay the same, and your existing email will move with you.
If you haven’t received the invitation yet, continue using your Xfinity Email normally for now. We would not recommend using any third-party links claiming they can move the account for you.
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pegsue1
New Poster
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2 Messages
3 days ago
How do I transfer if the announcement disappeared inviting me? I want to do the change, but cant access the invite anymore.
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