Visitor
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1 Message
http://connect.xfinity.com/ redirects to support article
Attempting to access my Xfinity email. Should be simple. However, when entering connect.xfinity.com in the address bar, I am redirected to https://www.xfinity.com/support/articles/account-email-information. In addition, the pathetic AI phone support never gets me to a human. Trying not to hate.
Again
Expert
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34.7K Messages
2 days ago
@user_uh4zcm
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BruceW
Gold Problem Solver
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27.6K Messages
2 days ago
Comcast/Xfinity may have zapped your email address. See https://www.xfinity.com/support/articles/email-activity-status.
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XfinityAmandaB
Official Employee
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3.4K Messages
1 hour ago
@Again and @BruceW are on point as always. Let us know if any of those links provide help or if you run into the same issue/error with each option.
[Edited to credit experts]
(edited)
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BruceW
Gold Problem Solver
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27.6K Messages
50 minutes ago
The "here." link is broken. It should be https://www.xfinity.com/support/articles/how-to-access-email-account.
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