New Poster
•
6 Messages
Hundreds of SPAM emails
Xfinity, what are you doing to STOP the hundreds of SPAM emails I get every single day? They are not even addressed to me! It is a random email address but there are literally hundreds everyday and some with the same subject. I don't have time to block ALL of these as it would take me all day to do so. I forward them to the SPAM folder but only hours later, I have multiple emails again NOT addressed to my comcast email address. What is being done about this?
XfinityDilary
Official Employee
•
1.9K Messages
1 month ago
2
0
jeniferi
Visitor
•
7 Messages
1 month ago
Spam filters on comcast have never worked well ... and they're just getting worse. I get SO MANY. All addressed to user[some randome number] @ comcast, and they just keep coming. You can manually go in and set some in the email section on the site, BUT then it overrides the system-based ones. And, in my experience, they don't work at all. I just keep flagging them in the vain hope that someday it will matter.
6
0
Colorado_Customer
Contributor
•
61 Messages
25 days ago
Xfinity refuses to do anything about this. It's a planned obsolescence of the xfinity email systems. Document everything and prepare to file FCC complaints. Post your screen shots on the board. If the spam is fine for customers, then xfinity won't mind us showcasing documentation. Customer service knows this is happening, so does management, and they do nothing about the issue. Hoping to accellerate the wind down of their email services sooner than later.
We've used these xfinity emails for two decades for business and personal purposes and want our email back! We want to create new email addresses! We want to change our existing email names! We have our important accounts and two and three factor authentication permanently tied to the email accounts! It is beyond unethical and bordering criminal for xfinity to continue to allow this to happen. Rescind the policy, forward to upper management, we want email to remain a part of xfinity services. Otherwise there is not much reason to stay and not finally switch and try something else. Been with xfinity over four decades all told, from before the days of the broadband internet. A company this size could continue to offer email services in a safe and competent manner. They're choosing not to.
8
pbcguy
Frequent Visitor
•
7 Messages
17 days ago
This has been going on for months and has been getting worse. I, too, have been receiving literally hundreds of spam emails everyday. There seems to be no point in my reporting/marking these emails as spam since Comcast does nothing to remedy the situation nor even address it. I've tried creating rules as well which don't work either. Instead of trying to unload MSNBC et. al. maybe you could give some time to solving this issue.
2
gerrygm
New Poster
•
5 Messages
10 days ago
Today I started to receive hundreds of spam emails. Up until now I might get two a day. Today hundreds that I have put in Spam folder and deleted. Please make it go away. Why has it started now?
0
0
gerrygm
New Poster
•
5 Messages
10 days ago
Today I started recieving hundreds of spam emails. I have deleted and moved to spam folder, but the keep coming. How come today? Usually I get one or two a day.
1
0