Visitor
•
1 Message
I am unable to receive my email. It keeps asking for a password for imap. What is this? Please help
Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!
Visitor
•
1 Message
Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!
BruceW
Gold Problem Solver
•
27.2K Messages
8 days ago
If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the email (IMAP) password is the same as the password you use to log in to a Comcast/Xfinity web page or app. There is no separate "IMAP password". If you need to reset it, see https://www.xfinity.com/support/articles/changing-or-resetting-your-password. If you change it you'll also have to update it on any devices, apps, and programs (email, Xfinity app. etc.) that use it.
0
0
XfinityQuemekia
Official Employee
•
1K Messages
6 days ago
Hello @bjhuddle! Thanks for being a part of our Xfinity Community Forum! @BruceW is correct, and also provided a link in case you forgot your password and would like to reset it. Remember if you choose to change your password, you'll need to update it as mentioned below.
0
0